Last
week, the UK Government announced that the double-dip recession had finally
come to an end. So what happens now?
There
are two things that UK business owners can now do. You can carry on as before and hope that it
gets easier to drum up new business or, you can learn from the tough economic
climate and do your best to ensure that your business is not effected in that
way again.
The
way to do this is by recession proofing your business. If you had have had more
customers 5 years ago, you’d have had more money in the bank to get through the
difficult economic period.
In
order to ensure you have money in the bank, you need to look at how you
currently get new clients. Imagine you were an angler (perhaps you are) and you
were at the fishing lake with one rod with one type of bait. The angler on the
peg next to you had 5 rods and 5 different baits and had each of the rods cast
in different locations at different depths.
Which one of you would be the most likely to catch the fish?
You
can implement this same strategy on your business. How many different rods and different baits
are you using to generate new clients currently? Do you implement each of the
following?
· Word of mouth
· Referrals
· PR
· Direct mail
·
Telemarketing
· SEO (search engine optimisation)
· PPC (pay per click)
· Display advertising (Facebook, Linked In, Remarketing)
· Website visitor tracking
· Social media (including blogging)
· SEO (search engine optimisation)
· PPC (pay per click)
· Display advertising (Facebook, Linked In, Remarketing)
· Website visitor tracking
· Social media (including blogging)
·
Field sales reps.
If
you are doing all of these things then you are definitely doing the right thing. You just need to look at continuous
improvement of each of these strategies in order to lower your cost of customer
acquisition and increase your conversion rates.
A 1 or 2% improvement on each of your activities will yield a
significant increase on your return on investment.
If
you’re not doing each of the above then, there is room for improvement in your
current customer acquisition strategy. Don’t
be overwhelmed by the task, take each element and implement them one at the
time. The trick is to build up the
activity level on your business generation until you've got a joined-up
strategy where each activity is feeding into the other. i.e. your PR feeds content for your social
media and email marketing. Once you've got a process where all of the
activities are being implemented at least once a month, every month, the
results are exponential. You will propel
your business to financial stability and comfort quickly so that the threat of another
recession leaves you with fewer sleepless nights.
Your
other option is to call in the experts to get advice or assistance in
implementing your customer acquisition strategy. Chose a company such as a full-service
marketing and lead generation agency who is already doing all of those
strategies on their own business and you can be confident that they will be up
to the task for your business too.
For
more information about how Stratique can help you to recession-proof your
business, call us on 0845 226 3095, email blog@stratique.com or visit http://www.stratique.com/. If you want help generating more business
from your website then see the information about turning your website into a
RED-hot lead machine by visiting http://stratique.com/Lead_generation.html
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